Privacy Policy

1. Introduction

At Spring Field Buick, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you use our website and services. By accessing our website or using our services, you agree to the terms outlined in this policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following types of personal information:

• Personal Identifiable Information (PII): Name, email address, phone number, mailing address.
• Financial Information: Payment details when making a purchase.
• Vehicle Information: VIN, model, service history when scheduling service.
• Website Usage Data: IP address, browser type, device information, and interaction with our website.

3. How We Collect Information

We collect personal data through:

• Forms filled out on our website.
• Purchases or inquiries about our vehicles and services.
• Customer support interactions.
• Cookies and tracking technologies that analyze website usage.

4. How We Use Your Information

Your information is used for the following purposes:

• Service Delivery: To process transactions, schedule service appointments, and provide customer support.
• Marketing Communications: To send promotions, offers, and newsletters (you can opt-out at any time).
• Website Improvement: To enhance user experience and analyze website traffic.
• Legal Compliance: To meet regulatory and legal obligations.

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Third-party partners that assist in payment processing, vehicle financing, or marketing.
• Legal Authorities: When required by law or to protect against fraud or security threats.
• Business Transfers: If our business undergoes a merger, sale, or acquisition, customer information may be transferred.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

• Personalize your website experience.
• Improve our marketing efforts.
• Analyze website performance and usage trends.

You can manage or disable cookies through your browser settings.

7. Data Security

We implement security measures to protect your personal data from unauthorized access, disclosure, or alteration. However, no online data transmission is 100% secure. We recommend that you use strong passwords and protect your personal information.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights:

• Access & Correction: Request access to the personal data we hold about you and correct inaccuracies.
• Deletion Requests: Request deletion of your personal data where applicable.
• Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
• Restrict Processing: Limit how we process your data under certain conditions.

To exercise these rights, contact us at [your email address].

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their policies before sharing any personal data.

10. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from minors. If we become aware of such data collection, we will take appropriate action to delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.